znx77 Privacy Policy

1Introduction and Purpose

znx77 operates a safe and reliable online entertainment platform for users in Bangladesh. We believe it is our ethical responsibility to uphold your rights over your personal information. The aims of this privacy policy are —

• To clearly inform you of what types of data we collect.
• To explain the purposes for which collected data is used.
• To describe how your data is stored and kept secure.
• To define the limits and conditions around sharing data with third parties.
• To give you a complete understanding of your rights regarding your data.

This policy takes effect from the moment you create an account, conduct a transaction, or use any service on the znx77 platform.

2Types of Data Collected

znx77 may collect the following types of data:

2.1 Identity Information

• Full name and date of birth.
• National ID card or passport number (for identity verification where applicable).
• Contact address and phone number.
• Email address.

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing purposes only).
• Deposit and withdrawal history.
• Transaction reference numbers.

2.3 Technical Information

• IP address and device type.
• Browser and operating system information.
• Cookies and session data.
• Usage patterns and duration on the platform.

2.4 Gaming Activity Information

• Betting history and preferred game categories.
• Records of bonus claims and participation in promotional activities.
• Account balance and reward-related information.

3Methods of Data Collection

znx77 collects data in the following ways:

• Direct collection: Information you provide directly during registration, login, transactions, or support requests.
• Automatic collection: Data collected automatically through cookies, log files, and similar technologies while you use the platform.
• Via payment providers: Transaction confirmation data from mobile financial services such as bKash, Nagad, Rocket, and Upay.
• Third-party verification agencies: Data received from authorised third parties for identity verification purposes.

4Purposes of Data Use

znx77 uses collected data only for the following legitimate purposes:

• Account management: For registering, verifying, and maintaining your account.
• Transaction processing: To complete deposit and withdrawal requests quickly and securely. Withdrawals are generally processed within 1 hour.
• Customer support: To resolve issues via live chat and email, and to maintain communication records.
• Security and fraud prevention: To ensure account security and to detect and prevent suspicious activity.
• Service improvement: To further improve platform performance and user experience.
• Legal compliance: To retain and provide data in line with applicable laws and regulations when required.
• Responsible gaming: To support users by monitoring unusual gaming behaviour.

znx77 never sells your data to advertisers or unnecessary third parties.

5Data Sharing and Third Parties

znx77 may share data with third parties in limited circumstances and under strict conditions:

5.1 Payment Service Providers

The minimum data necessary to carry out financial transactions via bKash, Nagad, Rocket, and Upay is shared with these services. These services are governed by their own privacy policies.

5.2 Technology Service Providers

Contracted service providers for game software operation, security testing, and technical support may access limited data. They are bound by confidentiality agreements.

5.3 Legal Obligations

Data may be provided to authorities pursuant to a legal order, judicial process, or the requirements of applicable law. In such cases we will provide only the data that has been ordered.

5.4 With Your Consent

Before sharing data for any purpose beyond the categories above, we will obtain your explicit consent.

6Cookie Policy

znx77 uses cookies for the smooth operation of the platform. Cookies are small text files stored on your device that improve your browsing experience.

• Essential cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Functionality cookies: Used to remember your preferences such as language selection or game history.
• Analytics cookies: Collect anonymous statistics to monitor platform usage and improve service quality.

You can disable non-essential cookies by changing your browser settings. However, this may limit some functionality of the platform.

7Data Security Measures

znx77 follows industry-standard security technologies and practices to protect your data:

• SSL encryption: All data transmitted to and from the platform is encrypted using SSL technology, which prevents unauthorised access by third parties.
• Access control: Only authorised staff can access your data, and only to the extent necessary.
• Secure servers: Data is stored on secure, encrypted servers.
• Regular security audits: Regular system checks are conducted to identify and address potential security risks.
• Password protection: Account passwords are stored in hashed form — no staff member can read them directly.

However, it is not possible to guarantee 100% security when transmitting data over the internet. We are committed to ensuring the highest level of protection, but it is not possible to guarantee completely impenetrable security.

8Data Retention Period

znx77 retains your data only for as long as necessary:

• Active accounts: All data is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, data necessary to meet legal and regulatory obligations may be retained for a specified period.
• Transaction records: Transaction-related data is retained for a longer period for financial audit purposes.
• Technical logs: System logs are generally retained for a short period and then deleted.

9Your Rights

As a user of znx77, you have the following rights regarding your own data:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request the correction of incomplete or inaccurate information.
• Right to erasure: In certain circumstances you may request that your data be deleted, though this may not be possible where legal obligations exist.
• Right to object to processing: You may object to certain types of data processing.
• Right to data portability: You may request your own data in a structured, machine-readable format.
• Right to withdraw consent: You may withdraw consent for any data processing that is based on your consent.

To exercise these rights, email us at [email protected]. We will do our best to respond as quickly as possible.

10Protection of Minors' Data

znx77 provides services only to those aged 21 or over. We do not knowingly collect data from minors. If we are informed that a minor is operating an account, that account will be closed immediately and the associated data will be deleted.

A request to parents — please monitor your children's online activity, and if you believe a minor is using this platform, please let us know.

11Liability Regarding Third-Party Websites

The znx77 platform may in some cases contain links to third-party services, such as pages of mobile financial service providers. These external websites are governed by their own privacy policies. znx77 is not responsible for their data collection or usage practices. You are advised to read the privacy policy of any external site before visiting it.

12Policy Changes and Updates

znx77 reserves the right to amend this privacy policy as needed. For significant changes, we will:

• Publish the updated policy on this page.
• For significant changes, users may be notified at their registered email address.
• The date of changes will be noted on this page.

Continuing to use the platform after changes have been made means you have consented to the new policy. We therefore recommend visiting this page regularly.

13Contact and Complaints

For any questions, complaints, or data-related requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live chat: 24/7 support is available through the help section of the platform.
• Language: Support is provided in both Bengali and English.

We are committed to responding to your requests as quickly as possible.